I would like to take this opportunity to thank you for the assistance you have given my clients. Trying to navigate through the Nursing Home and Assisted Living Facility maze is a daunting task and very stressful for folks already in a stressful situation. It is truly a blessing that you are there to help them find the correct place when a facility is needed. It is helpful not only for people who live out of town with the loved one in Louisville, but also helpful for family members living in Louisville who are just overwhelmed. You are caring, thoughtful, and look at each family as a unique situation. You do not use the same solution for everyone, but find out what a family truly needs. Patrick, you work for the family, not for the facilities, as some folks do. That gives the families the comfort of knowing you are truly on their side. Your long experience in the field has given you the background and knowledge needed to be an excellent resource. I will continue to recommend you to my clients in the future.
With warm regards, I remain Sincerely yours,
Having to place a parent in a long-term care facility is a hard situation for any family, but especially so when the children live far away. Pat was an invaluable resource when my brother and I had to find a long-term placement for our mother in Louisville while living in Michigan and Maryland, respectively. Pat’s knowledge of the various facilities and how well they would fit our mother’s particular needs was remarkable. When we made a selection, Pat stayed in regular contact with the facility and with us to ensure a smooth transition. He also spent considerable time getting to know our mother and visiting her when we were not in town. It was lovely to see him at the facility on Christmas Day when we arrived for our holiday visit!
In the fall of 2012 I needed to find a residence that was a more appropriate fit for my father, and a church friend referred me to Pat Coomes. Pat met numerous times with my father, with me, and with the staff at my father's facility, gathering information in order to research our options. With his knowledge and expertise, he was able to narrow down the search to three places for me to visit. After touring the three facilities, Pat and I talked through what would be the best residence for my father. Pat secured a place on the waiting list, and because of the relationships he has built, was in continuous contact with the admissions personnel to stay on top of openings. My father was admitted to our top choice on December 21, 2012, and I consider it a "Christmas miracle"! Pat continued to stay in touch with both my father and me to ensure that we were satisfied with our decision. My father passed on August 9, 2013, but he had the best quality of life possible during his remaining months thanks to Pat Coombs. I will always feel grateful and blessed that we were led to him and his calling.
My sister-in-law Brenda had Brain Cancer. She had been living with my husband and myself for a year. She was a very independent person and this was very hard for her. The disease had taken her speech so communication was very difficult as she could no longer write. I was her Power Of Attorney and therefore had to take charge of her everyday living. You don't realize how complicated the system is until you have to navigate it. I was trying to get answers on Medicaid and Nursing Homes etc. It was so frustrating and overwhelming. I got the name of Pat Coomes from one of the contacts I had made. The time had come that we knew we had to find a Nursing Home for Brenda, she was going down hill and more than we could handle anymore. I called Pat and right away I knew it was the best call I had made in months. I explained our situation to him and right away he made arrangements to come to our home and meet us. The fact that he would come to us and we did not have to try and get Brenda to him was a relief . From the minute he got to our home he was polite and respectful not only to us but to Brenda, he really made her feel that she was part of the decision. Pat made all the calls and set up the appointments. He knew that Medicaid had to be addressed, and made sure the nursing home was on board. We had Brenda go to the Highlands Health and Rehabilitation. When we went to visit the home it is an older facility, but the staff could not have been nicer, they showed us all of the facility and explained everything. Being an older facility we were looking at everything, it was clean and well kept. They helped every step of the way, the Medicaid was all taken care of by the wonderful staff. Brenda was well taken care of by all of the lovely people there who treated her like family. When Brenda needed something they were on top of it and kept us informed all the time on any info we needed. Brenda lost her fight in April, but we are at peace knowing that the last few months of her life when we couldn't take care of her she was with people that cared. Thank you to Pat and Highlands for everything that you did. We could not have done it without you.
Thanks for all of your help in getting mom into a good place. Please keep her in your prayers.
Thank you so much for your help finding a good nursing home for our dad.
We appreciate how quickly you jumped on the changing situation and helped us translate the confusing & changing situation.
We look forward to working with you on Medicaid!
A true miracle worker you are! Your efforts to not give up on my mother are appreciated more than you could know.
On behalf of all the Brink Family--Thank you!!
Thank you so much for the help you provided our family. You have been very professional and have helped with some very difficult positions.
Thank you so much for helping me and my family find a nursing home for our mother. We truly believe you listened to our concerns and the needs of our mother when choosing a facility for us to visit. Because of your genuine interest in the needs of our family, we believe we have found a facility that will be a secure place for her to live and also provide the medical care she needs at this point in her life. I am very pleased with the effort and concern you put into helping our family. I know I made a spirit -guided decision in hiring you to help us find a place for my mother. I am impressed by your professionalism and the genuine concern you have for your clients. Thank You.
Thank you for all the help this year. I don't think I would have made it without you.
May God bless you and your family in 2015.
I am so grateful for the personal attention and understanding that Pat Coomes delivered in assisting with long-term care for my Mom. Pat has the background, resources and determnation to provide the best results. All concerns can be left confidently with Pat knowing that he is efficient and personally involved in meeting your needs. I am available to speak with anyone if you are struggling with a decision. I have already instructed my family to contact Pat when it's my time for senior care.
Thank you so much for all your help with [lacing my dear mom in a very decent nursing facility. I will definitely recommend you to people that are facing the same dilemna.
I want to take this opportunity to thank you for all that you did to get Mother into the nursing home. The process was much easier than I thought it would be. I would highly recommend your services to anyone, especially if they lived out of town like myself. I have talked to Ronny every day since I left, and everything seems to be going okay so far.